Contact

Get in Touch

Questions, partnerships, or support — we'd love to hear from you. Send us a message and the EmbroidAI team will get back to you.

EmbroidAI

B-401, Kiran Classic Towers - 1Nani Ved, KatargamSurat, Gujarat 395004India

Business inquiries

  • Partnership requests

    Integrations, resellers, and collaborations.

  • Enterprise solutions

    Volume digitizing, API access, and custom terms.

  • Technical support

    Help with files, exports, or your account.

  • General questions

    Anything else you'd like to ask us.

Our office· Katargam, Surat

FAQ

Common questions

How do I upload a DST file?

Open the Stitch Preview, drag a .dst onto the canvas or use the Upload button — it renders instantly. From My Designs you can also open any file in your library.

Do I need an account?

You can preview a local .dst without signing in, but saving designs, AI digitizing, and exports require a free account.

Which embroidery formats are supported?

EmbroidAI works with DST, PES, EXP, JEF, VP3, XXX, and HUS — covering most commercial and home machines.

Can I use EmbroidAI commercially?

Yes. Files you generate are yours to use in commercial embroidery work, subject to your plan's limits.